We deliver cost-effective and rapid outcomes.

CiviCRM Training

CiviCRM Training

This one day course in Canberra covers basic to advanced topics, and is facilitated by an experienced Agileware CiviCRM trainer.

The topics covered include:

  • What does CiviCRM do?
  • Contacts - Individual, Organisation, Household
  • Relationships between Contacts
  • Groups, Smart Groups, and Tags
  • Search - finding Contacts or Activities, exporting search results
  • Mailings - creating templates, email newsletter design, SMS messages, sending and reporting on mailings
  • Activities - phone calls, SMS, email, meetings, follow-up activities
  • Campaigns, Surveys, and Petitions
  • Contributions - donations, membership fees, event registration fees, price sets
  • Events - online registrations, managing attendees
  • Memberships - individuals, organisations
  • Reports

You will be emailed a PDF of the training material on the day. This will be useful after the training as a reference guide while you are working with CiviCRM.


  • Thursday 28 May 2015, 9am to 5pm
  • Please arrive in time for a 9am start



Paid all day parking is available at the facilities.

Things you will need to bring

You will need to bring the following:

  • You will need to have an email account which you can access via the Internet (Gmail, Yahoo, Hotmail etc.)
  • Lunch will not be provided on the day. There are cafes nearby.

Things provid​ed on the day

The following resources will be provided:

  • Windows PC, used to work through exercises on a CiviCRM training installation provided by Agileware
  • Wireless Internet
  • Training material provided as a PDF

How to book

To book, please contact us with the number of places you’d like to book, and we’ll send an invoice for $250 (GST included) per attendee.

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